Shipping & Returns
Returns And Refunds
If you what you have purchased does not work out,  item can be returned to us for an exchange or store credit. Please come visit us in store.
We take time to carefully inspect every swimsuit before we send it, however in the rare case that you may have received a faulty swimsuit, please contact as soon as possible. Please visit your nearest store or stockist within 14 days of receipt and item can be returned to us for an exchange or store credit. If you do not have a Sandbar store or stockist in your home country please email us so that we can help to coordinate sending a new piece.
If you are unhappy with the size or design and you would like to exchange your item, you have 30 days from receipt to return the item to us for an exchange. Please come visit your nearest store or stockist and we can exchange for you. Goods must be returned in their original condition with all packaging intact and all tags and labels still attached. Sale Items are not eligible for exchange or return unless the item is faulty.
If you are unhappy with the size or design and you would like to exchange your item, you have 30 days from receipt to return the item to us for an exchange. Please return your item in its original condition with all packaging intact and all tags and labels still attached and we will dispatch your new product to you. Sale Items are not eligible for exchange or return unless the item is faulty, then of course do reach out to us.
Order + Shipping
Yes. If you have not received our shipping confirmation email yet, there is still time to update these details. Please contact us to inform us of the changes
Yes for all orders before 6pm, please select this option at checkout. If you require same day delivery after 6pm please contact us and we will do what we can to support you.
Your items will be packaged inside our eco gift box and tissue paper. You will have the option at cart page to add a gift card to your order. Please include your custom message and we will handwrite inside the gift card for you.
No. Rest assured, for your gifting pleasure, all orders placed through our online store will be free of invoices, price tags & packing slips. You (the purchaser) will receive the order and shipping confirmations to your email address and/or phone number only.
Our shipping confirmation email includes a tracking link where you can follow the delivery progress of your parcel online via our third party courier partner.
Yes you can pay in a number of local currencies. By default we assuming the location you are accessing the website from is your preferred currency.
All orders are dispatched from Singapore. Depending on your local countries regulations on importation you may have to pay import taxes
Sandbar Swimwear ships worldwide via registered postal services and DHL Express
Standard domestic shipping timeframe is 1-3 business days after your parcel has been dispatched. Our parcels are dispatched every Monday to Friday. If your item has been personalised, please expect a 1-2 day lead time to dispatch. Worldwide shipping timeframe is 3-5 business days via DHL Express after your order is dispatched. If your item has been personalised, please expect a 1-2 day lead time to dispatch. Delivery timing of all international parcels are subject to customs inspection. We will always aim to meet these timeframes but there may be occasions outside our control when your parcel is delayed. Our shipping confirmation email includes a tracking link where you can follow the delivery progress of your parcel online via our third party courier partner.
Shipping varies depending on the weight of your order and where you live however if you spend more than $150 SGD with us your shipping is free worldwide.
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